When I try to open a Microsoft Office email attachment from within Microsoft Outlook 2016 on Windows 10 on my Microsoft Surfacebook.
I receive the following error dialog:
followed shortly after by this:
and the file fails to open.
This appears to be related to a bug introduced recently, I haven’t been able to identify exactly when.
The solution for now is to Disable hardware graphics acceleration in Outlook 2016
- Go to Outlook
- Click the File tab, then Options and then Advanced
- Scroll down to “Display” and check the “Disable hardware graphics acceleration” option